PRIVACY POLICY
In accordance to art. 13 of EU Regulation 679/2016 (GDPR)
Last update: [18/11/2024]
Dear User,
this document is intended to provide you with all the necessary information regarding the processing of your personal data carried out within the scope of the offer of products and services of Angela Laganà S.r.l., as well as during the consultation and navigation of the website www.angelalagana.it (the “Site”).
1. Who is the Data Controller of your data?
Angela Laganà LLC (VAT 02725211201), with registered office in Granarolo dell’Emilia (BO) - Cadriano hamlet, 13, Giuseppe di Vittorio Street (the "Company" or "AL"):
email: info@angelalagana.it; phone number +39 051763418.
What data will be processed?
We will process the following categories of personal data relating to you:
- Automatic browsing data: i.e., data that is automatically acquired during users' navigation, such as Internet Protocol (IP) addresses, domain names of the computers used to visit the Site, addresses in notation Uniform Resource Identifier (URI) of the requested resources, various details of requests sent to the server of the Site, general geographical location as indicated by the IP address and other parameters related to the operating and computer system of the user, whose transmission is inherent to the regular and correct operation of internet and the Site itself. This is information that is not collected to be associated with identified individuals, but that by its very nature could, through processing and associations with data held by third parties, allow them to be identified. To have more information about the cookies used on the Site and the purposes related to the processing of data obtained through these technologies, we invite users to read the Cookie Policy.
- Data voluntarily provided by the user: namely data such as names, surnames, telephone numbers, addresses, e-mail and any other information voluntarily provided to the Company by the user in the context of purchasing its products and services, participation in training courses, participation in product tests, reporting of adverse reactions, filling out the forms on the Site, sending written or e-mail correspondence to references available on the Site or elsewhere, trade fairs and/or events organized by the Company or the sending/delivery of resumes.
- Data provided for the execution of the commercial relationship: namely, data such as names, surnames, tax code, addresses, e-mail, purchases made, as well as any other information necessary to execute the commercial relationship with suppliers and customers, as well as resulting from the purchase of products and services of the Company.
3. What are the purposes and legal bases for processing your data?
Your data will be processed for the following purposes:
PURPOSES
MORE INFORMATION
LEGAL BASIS
1. Implement and improve the computer services of the Site and prevent the completion of cyber crimes
The automatic navigation data may be used by the Company to ensure the regular and correct functioning of the Site, to implement and improve the browsing experience, to evaluate how users interact with the Site, as well as, where necessary, to determine and prosecute any responsible for wrongful acts committed against the Site and/or its users.
AL’s legitimate interest in the proper functioning of the Site and the prosecution of wrongdoing committed against the Site itself or its users.
2. Purchase of products and services
In the context of negotiating and concluding contracts, as well as purchasing products and services, information such as nationality, first name, surname, company name, e-mail address, telephone number, tax code, etc., may be requested.
The processing of data is necessary for:
a) The negotiation and conclusion of the contract to which you are a party;
b) To contact you regarding any issues related to the execution of the contract and, in general, to offer you the assistance and support you need through the Customer Care (ad. . packaging, product formulation, shipping, invoicing, payment, after-sales service, etc.);
c) manage the payment of purchased products, for example:
i. to verify payment and manage any refunds or returns;
ii. to issue purchase receipts;
iii. for the fulfilment of administrative, accounting, tax and, in general, legal obligations.
1. Contract execution of which you are a party or taking pre-contractual measures for the purpose of concluding the contract.
2. Fulfilment of a legal obligation to which AL is subject.
3. Processing of requests received by e-mail info@angelalagana.it
Personal data relating to you, which may be transmitted by you in your request for assistance or information, will only be processed to provide you with the support and assistance you need.
1. AL’s legitimate interest in processing users' requests.
2. Taking pre-contractual measures taken at your request.
3. Exectution of the contract to which you are a party.
4. Processing requests by filling out the "Send us a message" form
The data you enter in the form will be used to process your request for information, cooperation or other.
1. Legitimate interest of AL to respond to requests received through the Site.
2. Taking pre-contractual measures taken at your request.
3. Exectution of the contract to which you are a party.
4. Reporting of adverse reactions or participation in new product trials
In case of reporting adverse reactions following the use of AL products or in case of participation in tests of new products of the Company, some personal data may be required for the management of the undesirable event and the monitoring of the adverse reaction, also in accordance with the law on cosmetovigilance, as well as for the evaluation of the efficacy of the new product, such as name of the technician who performed the test, age, sex, type of skin, type of hair, image of the skin, result of application, symptoms, side effects, etc.
1. Fulfilment of a legal obligation to which AL is subject.
2. Safeguarding the vital interests of the person concerned.
3. Exectution of the contract to which you are a party.
4. Your consent in particular data assumptions.
5. Curriculum Vitae sending
If the contacts of AL found on the Site were used for the sending of Curriculum Vitae, the data transmitted by you as well as those contained in the CV will be treated only to evaluate and verify your application.
6. Taking pre-contractual measures taken at your request.
7. Marketing
AL may collect, also through your trusted distributor, some personal data such as name and surname, address, e-mail, telephone, etc. , to organize events on its products, to check attendance at such events (also for security reasons), as well as to possibly facilitate the reservation of hotels and travel.
Taking pre-contractual measures in your interest or execution of a contract to which you are party.
8. Research and obtain products and services for social activity
AL uses suppliers of products and services of various kinds, in relation to which information such as tax code, name and surname, address may be collected, contact details or other personal identification elements necessary for the establishment and/or execution of the business relationship.
The data are used for the sole purpose of establishing a commercial relationship, making payments for products/services received, maintaining relations with suppliers, keeping accounts, etc.
Execution of the contract to which you are a party and/or taking pre-contractual measures in your interest.
9. Fulfilment of legal obligations and/or orders of the Public Authority
Your data may also be processed in order to comply with obligations to which AL is subject under current legislation, such as the retention of accounts or to comply with an order from the public authority.
Fulfilment of a legal obligation to which AL is subject.
4. What are the categories of recipients of your data?
In carrying out its business activities AL uses external subjects, suppliers of products and services of the Company.
The above services may involve the communication of your data to the following categories of companies:
Distributors and traders in general who work to enable us to distribute the products of your interest in your reference area.
Banks, warehouses, packing and shipping companies.
Professional service providers such as marketing agencies, advertising partners, web designers, website hosts working with AL, legal advisors, accountants, etc.
Credit rating agencies, law enforcement and fraud prevention bodies to help tackle fraudulent activities.
It is understood that your personal data will be used only for the purposes indicated in this policy and may be communicated to third parties only if necessary, in order to follow up the purposes for which the data are collected. Outside of these cases, personal data will not be disclosed unless there are specific legal obligations, or unless you have given your prior consent.
In any case, your data will not be disclosed.
5. How long will your data be stored and how?
Your data will be stored only for the time necessary to achieve the purposes stated above or, alternatively, according to legal obligations (e.g. accounting and tax) to which AL is subject.
In particular:
PURPOSES
STORAGE TIMES
Execution of business relationship with customers
The time needed to manage the relationship, purchases, returns, complaints or related disputes, as well as the additional period established by law.
Execution of business relationship with suppliers
The time required for the management of the relationship, as well as the additional period established by law.
Processing of requests to the Customer Care and "Send us a message" form
The time needed to process the request and the longer time allowed by law.
Reporting of adverse reactions or participation in new product trials
The time required to manage the adverse reaction or carry out the test, and any longer period required by law.
Curriculum Vitae reception
Your data will only be processed for the purpose of analysing your application. If there is no open position at the time of CV submission, the resume may be kept by the HR office for a period not exceeding 1 year.
Marketing
Training courses and events in general: for the duration of the service and for any subsequent time required by law.
6. Are you free to give your consent?
In cases where your consent is required for the processing of your personal data to perform a service. Failure to consent may result in the inability to provide the service requested by you.
7. Are you free to share your data with us?
You are not obliged to provide us with any personal data, however, failure to communicate the data may result in the impossibility of providing a specific service and/or allowing you to purchase the products.
8. What are your rights?
The GDPR expressly grants you the following rights:
revoke your consent to the processing at any time. The withdrawal of your consent does not affect the lawfulness of processing based on consent before the withdrawal (art. 7 GDPR);
access to your personal data. This right is limited to the time that your data is stored by AL. Once the data is anonymised or deleted, it will no longer be possible for anyone to view and allow you access;
correct your personal data, or obtain an integration of incomplete personal data, including by providing a supplementary statement;
delete your data in the cases and within the limits set out in art. 17 GDPR;
limit the processing in cases and within the limits set out in art. 18 GDPR;
oppose the processing pursuant to Art. 21 GDPR;
receive in a structured format, commonly used and readable, the personal data concerning you and transmit them to another controller (c.d. right of portability). This right is exercisable in the cases and within the limits set out in art. 20 GDPR and is limited to the time during which your data are stored at AL.
It is also your right to submit a complaint to the Garante for the protection of personal data ex art 77 GDPR, if you consider that the processing that concerns you violates the current legislation on privacy.